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The SmartVista Front-End Voice Authorisation subsystem is designed for use in Issuer's Voice Authorisation Centres.

The following transaction types are supported:

  • Purchase;

  • Purchase pre-authorisation;

  • Purchase completion;

  • Cash withdrawal with a debit card;

  • Balance inquiry;

  • Cancellation of the previous transaction (Void/Reversal);

  • Cancellation of a selection transaction (Return/Refund);

  • Bonus transactions
Bonus transactions are special transactions that can be initiated by a bank officer to promptly change the Available Balance of a card account without changing the Ledger Balance. This feature allows the bank additional flexibility when dealing with its customers, so that the available balance can be either immediately increased with a Credit Bonus, e.g., as a value-added emergency service to customers in distress, or decreased with a Debit Bonus, e.g. when signs are detected of fraudulent activity with the card.

Both Credit and Debit Bonus transactions can be Short and Long. A Short Bonus will change the Available Balance for the current settlement day, while a Long Bonus will remain in effect for several settlement days.



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