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All transactions are stored in the SmartVista Back-Office Transaction Warehouse, which is available for updates by system processes as part of Transaction Processing, and for user inquiry and update with the help of SmartVista Back-Office GUI forms.

Transaction records may only be created as a result of one of the following types of events:

  • import form the Incoming Clearing File;

  • import from the Banking System Interface;

  • automatic generation based on the authorisation transaction received from the Front-End as part of the Posting File;

  • automatic generation by SmartVista Back-Office based on the existing transaction records and Processing Rules;

  • manual input as a Dispute or Adjustment Transaction from a SmartVista Back-Office GUI form;

  • sales slip (voucher) processing.
Once in the Transaction Warehouse, a transaction may not be changed manually, except if the bank chooses to request the Manual Transaction Repair functionality, which is technically possible but is not recommended unless complemented with additional manual procedures to ensure data security and integrity. In any event, all manipulations with the Transaction Warehouse will be logged and reported by User and Action Type.

Throughout their lifecycle, SmartVista Back-Office transactions will have a Transaction Status attribute, which will be updated at every stage of processing. After completion, transactions will be kept in the database throughout a configurable retention period and may also be archived on back-up media.



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