SmartVista Back-Office will automatically generate and produce letters to Customers, as specified in the Customer Contract, such as:

SmartVista Letters are generated and produced in two phases: first, as a report file that only contains details of letters that will have to be produced and sent to customers as a result of events detected during EOD processing, and second, as fully formatted documents that can be printed out and sent to the customers. Letter content, including the layout and standard text paragraphs, can be easily designed and customised as a Microsoft Word document templates. Letters produced can be sent to a print queue and/or passed as files to an external system that will take care of delivering them to the customer.