The Customer, Account and Card Management functions referred to in this section include the management of all information items related to SmartVista Processing customers, such as Issuer Customers, Merchants, Cardholders, Issuer Customer Accounts and Cards. These entities and relationships that may exist between them are discussed in more detail in the Entities and Relationships chapter of this document.

Any new entity of these types can only be created in the system as a result of Customer Application processing, based on a pre-configured Contract. The full set of attributes of a new entity will be generated based on the Templates referred to in Contract and on the customer specific Application details.

Once the Customer, Account or Card record has been created, it can be maintained and modified by authorised SmartVista Back-Office users with the help of SmartVista GUI forms.