Post-event report
9-12 November 2007, Moscow

This year the annual meeting of BPC’s customers - SmartVista User Group 2007 - has celebrated its fifth anniversary. The Avignon city, heart of Province, became the venue of the event that took place from 9 to 12 November in France.

SmartVista User Group 2007 brought together over 40 executives of banks and processing companies from different countries successfully employing SmartVista solutions as an IT-platform for their card and retail business development. The event was supported by BPC partners – Oracle, IBM and HP. L’Auberge de Cassagne, a luxury hotel, became a meeting point for the conference attendees, who had arrived in Avignon to hear the experts in card and payment industry, to investigate the latest SmartVista’s features and functions, to network and share experiences with their peers.

The conference was traditionally opened by Anatoly Loginov, President and CEO of BPC Group. In his welcoming speech we outlined that the SmartVista Suite is being constantly enhanced by BPC R&D team to meet the latest card industry standards and customers’ requirements, and BPC continues to cooperate with the leading hardware vendors to optimize the solution performance on various server platforms. As a result of this effort, BPC is seeing more and more interest in SmartVista products in both emerging and established markets and is offering new solutions to its existing and prospect customers.

The presentation of Simon Johnes, Director Project Delivery, GNS Business Solutions, American Express, was named “A regional tour”. It was dedicated to GNS international operations and was featuring innovative joint projects with banks of Turkey and Greece aimed at enhancing EMV business case.

A series of BPC presentations started with an overview of SmartVista’s new features and functions given by Vasily Grogoriev, BPC Chief Operating Officer. The presentation was covering such SmartVista’s innovations as currency exchange support at Wincor Nixdorf ATMs, remote master key management, different customer and account authentication options at self-service kiosks, extended functionalities of the SMS-messaging system and the SmartVista credit module.

Sergey Lukyanov, BPC Deputy CEO, delivered a presentation on SmartVista’s capability to be employed as a single platform to support banking and payment services at self-service kiosks. The speaker outlined that self-service kiosks can be used for retaining the existing customer base and for attracting new customers, as both card holders and cash holders can make financial transactions, with a card, barcode of the bill or a credit contract number used for authentication.

The next speaker, Elena Rybkina, BPC Marketing Director, presented SmartVista Fraud Prevention and Monitoring Module – a comprehensive business intelligence solution that combines the advantages of on-line and off-line fraud detection models. The solution provides a set of mechanisms, from transaction filtering to user-defined rules technology and neural network based monitoring, to help organisations reduce losses due to card fraud.

Specialist presentations were delivered by BPC’s partners. The presentation of Vera Kuts, Deputy Director, Financial Institutions Relationship Department, Oracle CIS, was dedicated to data protection and information security provision using Oracle software solutions. In his turn, Victor Orlovskiy, Financial Services Sector Leader (Russia & CIS), IBM Global Business Services, highlighted the role of innovation in the retail banking industry. The last speaker, Anton Erountsov, Enterprise Accounts Director, Financial Services Industry, HP Russia, gave a general overview of HP operations in the Russian and international markets.

The anniversary SmartVista User Group meeting brought together new BPC customers and those users who had been traveling to France with the BPC team many times before. In five years SmartVista customers have had an opportunity to visit western, eastern and southern provinces of France. This time the conference attendees could enjoy the beauty of Avignon and the surrounding towns. Choosing the venue of the next year event BPC will again be guided by the preferences of its multiple customers, the number and geographical spread of which is constantly growing.